Definition of Warranty and Interpretation
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Refurbished Vending Machine

All Africa / Israel/United Kingdom /European Sales will require FULL Payment prior to goods being released.
Please note that on ALL EXPORT ORDERS -NO WARRANTY IS supplied with Refrigeration Units
Definition of Warranty and Interpretation   – NEW MACHINES
 
1. Each new machine carries a One year warranty on all working parts and 90 days on labour.
2. The refrigeration unit (if applicable) – Compressor & Thermostats 3 months warranty -
3. Fan Motors and Compressor Fans - 3 months warranty
4. All Vend Motors
5. All Couplings and Adjoining spirals
6. PCB Control Boards - Subject to boards not being damaged by lightning, electrical surges.
7. Displays and Keypads
8. All Trays, Product Pushers/Dividers/ Tray wheels
9. Door Handles and Locks & 2 Keys
10. Legs and Feet Stabilizers
11. Heating Elements
12. Tray guides
13. Coldrink Motors
14. Coldrink Motor couplings and dispensing arms
15. Conveyor Belts
16. Conveyor Arms
17. Delivery Bins
18. Coin Insert slots and Coin Return Buttons
19. Face Plate mounting brackets
20. Drip Trays
21. Delivery Arms
22. The supply of warranty parts is ex-works Johannesburg
 
PAYMENT SYSTEMS
All Vending Machines purchased from TVC are Sold with NEW PAYMENT SYSTEMS except where   SPECIFICALLY specified or requested .
PAYMENT Systems are sophisticated pieces of equipment and are utilised in a number of applications, from Car Parks to Kiosks. Payment Systems are an integral feature to any vending machine, and with this in mind TVC source these from a 3rd Party Supplier.
 
(Due to wear and Tear Factor - & as per Supplier & International Manufacturer Standard - 3 Months Warranty)
1. Coin Mechanism and Note Reader warranty 3 months.
2. Credit Card VPOS & MODEM - 1 Year Warranty
3. Access Card and Pre-Paid Card Systems - 1 year Warranty
 
 
Definition of Warranty and Interpretation   –  REFURBISHED / USED MACHINES:
 
1. Each new machine carries a 6 Month warranty on all working parts and 90 days on labour.
2. The refrigeration unit (if applicable) – Compressor & Thermostats 3 months warranty -
3. Fan Motors and Compressor Fans - 3 months warranty
4. All Vend Motors
5. All Couplings and Adjoining spirals
6. PCB Control Boards - Subject to boards not being damaged by lightning, electrical surges.
7. Displays and Keypads
8. All Trays, Product Pushers/Dividers/ Tray wheels
9. Door Handles and Locks & 1 Key
10. Legs and Feet Stabilizers
11. Heating Elements
12. Tray guides
13. Coldrink Motors
14. Coldrink Motor couplings and dispensing arms
15. Conveyor Belts
16. Conveyor Arms
17. Delivery Bins
18. Coin Insert slots and Coin Return Buttons
19. Face Plate mounting brackets
20. Drip Trays
21. Delivery Arms
 
Items Not Covered Under Warranty:
 
1. Acts of Nature and Power Surges
2. Acts of Vandalism and Negligence 
3. Operator  incompetence.
4. Product Jams, Customer mis-use
5. Coin or Note Jams
6. Stabilising of machines after hand-over or installation
7. Re-Training on the use of your machine, eg Price Changing and or Programming - Ensure that when you sign the Training Document that you are adequately trained and comfortable with the operation of your units.
8. Providing customers with Decals, Price Labels, branding - These items are chargeable.
9. Moving machine within the same location onto different floors or opposite sides of the canteen/building.
10. Light Globes
11. On Going Telephonic Support
12. Icing up of units and or Water Leaks. Most Water leaks are caused due to changes in environmental conditions and /or units being set too cold.
13. All parts of the equipment including the refrigeration system, electronic control board, L.E.D display, motors, coin mechanism and change giver are warranteed for 12 months on new equipment and 6 months on used equipment.. 
14. We recommend that all coin mechanisms remain programmed as originally provided - to accept South African coins and reject all other coins to limit coin mechanism & machine down time, we are not however responsible for coins being stuck in the machine. 
15. The Vending Company will not be liable for any machine or coin mechanism damage that is caused directly or indirectly from misuse, vandalism, alteration, water damage, accidental damage, fires, flood damage, civil disorders or Acts of God. All rights reserved,
 
 
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